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Trauma Cleaning Services in Telford, Shrewsbury & Wolverhampton
Updated: 6 days ago
While we perform many different levels of cleaning from simple to highly specialist a common question we get asked my people is what is it like to be a trauma cleaner?
The life of a trauma cleaner in our company is not for the faint of heart. It involves dealing with the aftermath of violent crimes, suicides, accidents, and hoarding situations and environments. Our trauma cleaning team must be able to handle blood, bodily fluids, biohazards, and odours without hesitation, as well as respect the privacy and dignity of the clients.
A trauma cleaner also needs to have compassion, empathy, and professionalism, as they often encounter people who are grieving, traumatized, or mentally ill. In essence being a trauma cleaner at Shropshire Expert Cleaners LTD is best described as restoring order and safety to a chaotic and hazardous scene with invisible infectious dangers, and to help the clients move on with their lives.
We are very proud of the work that we do and if you ever need this service in Telford, Shrewsbury, Wolverhampton or Stafford please get in touch with our compassionate team.
We are not only well known as the leading specialist infection control cleaning company in Shropshire but also as a caring company that gets it all sorted for you from clearance to specialist clean.
If you need us, please get in touch with us on 07462 479 576.
What Happens After a Death at Home
When someone dies at home and is not found straight away, or when a death involves blood loss, the room is left contaminated in ways that are not always visible. Bodily fluids soak into carpets, underlay, mattresses and sometimes floorboards. Odour travels through the property, and bacteria can remain on surfaces long after the visible marks have gone. A family should not have to deal with any of this. The specialist team removes contaminated materials safely, cleans the affected areas, and then treats the air and surfaces with NHS-validated technology that has an up to 99.9999% kill rate against over 260 pathogens.
The Order of Work
The property is released by the police or coroner, and the family, landlord or solicitor contacts the team.
A free assessment is carried out and a written quote is agreed.
Personal items and keepsakes are protected or set aside before any work starts.
Contaminated furniture, flooring and materials are removed and disposed of as clinical waste.
Affected surfaces are cleaned, and the air and rooms are disinfected.
The family or landlord receives photographs and a written treatment record.
Support for Families
Nobody plans for this kind of clean. Families are often in shock and may be travelling from elsewhere in the country. The team can work with a key collected from a solicitor or neighbour, so relatives do not need to attend. Calls are handled calmly and privately, vans are unmarked on request, and neighbours are told nothing. Where personal belongings can be saved, they are cleaned and returned. Where they cannot, the family is asked before anything is removed. More guidance is in the post on who cleans up after a death.
Working Across Shropshire and the West Midlands
From its base in Madeley, Telford, the team covers Telford and Wrekin, Shrewsbury and the Shropshire market towns, including Newport, Shifnal, Bridgnorth, Much Wenlock, Ludlow, Market Drayton, Whitchurch, Wem and Oswestry. It also works across Wolverhampton, Dudley and the wider West Midlands. Rural jobs are planned around access, parking and distance, so a village property gets the same response as a town-centre flat.
Specialist-Only Work
The company does not provide regular, standard, one-off or standard end-of-tenancy cleaning. In Telford and Shrewsbury and across the region it focuses only on specialist jobs: after-death and trauma cleaning, biohazard cleaning, hoarder and house clearance, mould removal and hospital-grade disinfection.
Why Clients Trust the Team
Specialist experience since about 2009, working for councils, schools, landlords, solicitors and families.
NHS-validated disinfection technology with an up to 99.9999% kill rate against over 260 pathogens.
Over 90 schools treated across Birmingham, Dudley, Wolverhampton, Telford and Shrewsbury, with 3,000+ rooms decontaminated.
£10m public liability insurance.
Emergency lines open 24/7.
Giving Back
Usable items from clearances are passed to charities wherever possible, and since 2022 the company has given just over £30,000 of donations in items and services. During the pandemic it also cleaned NHS workers' homes for free while they were on shift, with staff still paid for that work.
Frequently Asked Questions
Do I need to be at the property?
No. Many families arrange for a key to be collected from a solicitor, agent or neighbour, and receive photographs when the work is finished.
Can personal belongings be saved?
Often, yes. Items that can be cleaned safely are cleaned and returned. Nothing is thrown away without asking first.
Is the quote free?
Yes. The assessment and written quote are free and carry no obligation.
Can you help with an insurance claim?
Yes. The written treatment record and photographs can be sent to an insurer or landlord.
Get a Free Quote
The team covers Telford, Shrewsbury, Wolverhampton, Newport, Shifnal, Bridgnorth, Ludlow and Market Drayton. Call free on 0800 193 3699, mobile 07462 479 576, or email specialists@shropshirecleaners.expert for a free, no-obligation quote. Emergency lines are open 24/7.
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